Return Request

Before filing a return request, please make sure to read our Return Policy (click on the link and scroll to the middle of the page). Please feel free to also reach out to us by live chat, by phone at 855-856-4369, or by email at support@goroundmobility.com and we will be happy to see if we can assist you with your order without you having to return it.

Please enter your order information below to file for a return request. Once approved, you will receive your Return Authorization Number and return instructions.

Don't Take Our Word For it! Here's What Our Customers Say:

I purchased matching transformer scooters for my wife and I, and we love them. Being able to take rides together and enjoy the beach in our area again is the icing on the cake after knee replacement surgery. Thanks for the great service, we are recommending you.

Robert Miller

I'm a technically challenged lady but you called and worked with me over the phone to find a scooter similar to what I already had that stopped working on me. I love my new scooter because it is lightweight and portable and I'm excited to use it on my upcoming cruise vacation.

Rose Marie Fuentes

I can't thank everyone at Go Round Mobility enough. My wife recently got diagnosed with a rare disease and I needed something functional for her to use. Took us a little while to make a decision but with your help we ended up with a scooter she loves.

Jonathan Vincent

My daughter recently had leg surgery and we needed scooter quick for her to get around in college. Was on strict budget but the scooter you helped us find was not old looking and thankfully she just received it and likes it! Very thankful to have found you.

Suzanne Thomas